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Support Services

Expert Support & Implementation Training

We provide comprehensive support services to help you get the most out of Neetrix, from technical assistance to personalised implementation training.

Technical Support

Once you have started your subscription of Neetrix, you'll have access to our comprehensive technical support services. This includes access to:

  • Neetrix Knowledge Base
  • Online tutorial videos (coming soon)
  • Ticket support system (log in to your account)

Why Undertake Implementation Training?

We provide support and implementation training from your own account manager who understands your business aims and objectives. This ensures you are making the most of Neetrix and will enable you to harness the immense power of our platform, helping you simplify your day-to-day business processes.

Our silver, gold and platinum training programmes all include phone based support with a named account manager for 30 days, allowing unlimited access to discuss any queries or implementation issues.

Most of our clients choose to undertake the face to face consultancy and training we offer, due to the fact they recognise the importance of understanding how Neetrix fits their individual requirements. By having key players within your organisation take a more indepth look at their business processes with an account manager, you can discover how neetrix provides the solution you are looking for.

Support & Training Plans

Choose the level of support that best fits your needs

Standard

FREE
Technical Support
Telephone Support -
Face-to-Face Consultancy -

Silver

£750
Technical Support
Telephone Support 30 days
Face-to-Face Consultancy -

Gold

£1500
Technical Support
Telephone Support 30 days
Face-to-Face Consultancy
in-house
1/2 day

Platinum

£3000
Technical Support
Telephone Support 30 days
Face-to-Face Consultancy
on-site*
full day

* On-site training is currently only available in England, Scotland and Wales

* Prices exclude VAT at 20%

Ready to Get Started?

If you are looking to get more out of Neetrix and would like to invest in training, please contact your account manager who will be happy to answer any questions you have and schedule your consultancy.